Shipping Policy

Thank you for shopping with us! 

Order Handling and Processing Time

We only ship to addresses within India. Orders are handled and processed within 1- 2 business days and a transit time of 5-10 business days. There is an order cut off time of 17:00 (Indian Standard Time). 

Shipment Details:

• All shipments are fulfilled by third-party carriers.
• Please note that unforeseen circumstances or high demand periods may cause slight delays.

Shipping Cost:

We’re delighted to offer free shipping on all orders, regardless of size or value. 

Warehouse Locations:

Our warehouses are strategically positioned in different locations to ensure efficient and timely delivery. Your order will be dispatched from the nearest available warehouse.

Order Tracking:

Once your order is processed and dispatched, you’ll receive a confirmation message 

Shipping Restrictions:

At this time, we only offer shipping within India. We apologize for any inconvenience this may cause.

Changing Delivery Address:

If you need to make changes to your delivery address after placing an order, please contact our customer support team within 48hours of placing order. We’ll do our best to accommodate your request.

Undeliverable Packages:

In the event that a package is deemed undeliverable due to an incorrect address provided by the customer or other unforeseen circumstances, we will attempt to contact you for a corrected address. If we are unable to reach you within a reasonable time frame, the order will be cancelled, and a refund will be issued.

If you have any further questions or concerns about our shipping policy, please don’t hesitate to contact our customer support team.

Thank you for choosing us! We appreciate your business.

 

● +91 8210423429

● Namaste@heyuva.com